Shipping policy
Shipping Policy
Thank you for shopping with Mirror Gallery. We are committed to delivering your order safely and on time.
Order Processing
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All orders are processed within 2–3 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
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Standard delivery typically takes 3–7 business days, depending on your location.
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Delivery times may vary during holidays, promotional events, or due to unforeseen courier delays.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
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Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number (where available) so you can monitor the delivery status of your package.
Delivery Information
Please ensure that your shipping address and contact details are accurate. Mirror Gallery is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the product and packaging. We will review your request and arrange a replacement or an appropriate solution.
Delayed Deliveries
While we strive to deliver every order on time, unexpected delays caused by weather conditions, courier services, or other circumstances beyond our control may occur. We appreciate your patience in such situations.
Contact Us
If you have any questions about your shipment or delivery, please contact our customer support team. We are always happy to assist you.